W.A.I.T. Before You Speak — and Make Every Conversation More Impactful
When professionals embrace silence and intentional communication, they create space for innovation, trust and more meaningful conversations.
By Michel Koopman
W.A.I.T. Before You Speak — and Make Every Conversation More Impactful
The most effective professionals don't just say what comes to mind the moment they think of it. Instead, they pause to make sure the right thing is said by the right person at the right time. In fast-moving discussions, that brief moment of reflection can mean the difference between a rushed comment and a truly valuable contribution.
A striking 63% of employees say their voices have been ignored by their manager or employer, a disconnect that can have devastating effects on retention. Even more concerning, 34% of employees would rather quit or switch teams than voice their genuine concerns with management, according to The Workforce Institute. When leaders prioritize active listening and create space for meaningful dialogue, they build stronger teams, improve engagement and reduce costly turnover.
That's the power of the W.A.I.T. framework — short for "Why Am I Talking?" It's not about staying silent; it's about creating space for better dialogue, sharper ideas and stronger relationships. By learning to pause before speaking, professionals at any level — whether with colleagues, subordinates or superiors — can drive more productive conversations, ensure key voices are heard and strengthen workplace dynamics.
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